You can’t get there from here

Posted by Katja on 23 March 2003 | Permalink
Filed under accessibility

Dillard’s department store. Six sleek black heavy glass doors in a row. On the last door, the universal access symbol, with the following under it:

DILLARD’S CARES ABOUT CUSTOMER SERVICE
If you have any difficulty in our store because of a disability, please ask any Dillard’s employee for assistance.

No automatic door opener, no power assist, no doorbell, nothing besides the kind thought. How, exactly, is it that Dillard’s is going to assist me if I can’t get in to let them know I need assistance?

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One Response to “You can’t get there from here”

  1. brokenclay.org/journal » Accessibility Bitch, the sequel on November 27th, 2004 19.05

    [...] we’d like to replace them with more Denby. Yesterday we went to our local Dillard’s (yes, that Dillard’s), and sure enough, the china department was so [...]